Ordering a climbing wall for your home is exciting — and we want the delivery process to be just as smooth and worry-free. At TetisWood, we take great care in packing and shipping each climbing wall so it arrives safely and on time.
Here’s everything you need to know about how we deliver your climbing wall to your door:
Shipping Times Based on Location
The delivery time for your climbing wall depends on where you live:
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Within Europe: Your climbing wall will usually arrive within 3–7 business days.
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USA and Canada: Shipping typically takes 7–14 business days.
We work with reliable carriers like FedEx to ensure quick and safe delivery.
Tracking Your Climbing Wall Shipment
As soon as we receive a tracking number from the carrier, we’ll send it to you by email. In rare cases, especially during weekends or holidays, you might receive the tracking number after the package has already arrived — that’s perfectly normal and nothing to worry about.
Multiple Packages, Same Order
Because our climbing walls and accessories are large and come in several pieces, we ship them in multiple packages. This helps protect each part and makes handling easier during transit.
Please note: Your full order might not arrive all at once. It’s completely normal for the packages to arrive on different days.
Safe Delivery, Guaranteed
We take full responsibility for the delivery of every climbing wall we sell. In the unlikely event that your order is damaged during shipping or goes missing, we will send you a replacement product completely free of charge.
So you can relax knowing that your climbing wall is protected from the moment it leaves our workshop until it’s in your home.
Reliable delivery. Full support. Total peace of mind.
When you order a climbing wall from TetisWood, you’re not just getting a quality product — you’re getting reliable service you can trust.
Got questions about shipping or delivery? We’re happy to help!
