Refund Policy

We accept returns and exchanges. We have a14-day return policy, which means you have 14 days after receiving your item to request a return. In case the order is at the proper state but you still want to return it. Ship items back within 14 days after you received the package.
We don't accept cancellations on customized goods.

- All delivery cost lies with customer.
- Include a photo of the returned item for assessment.
- Use an original box for packing the goods. The box is mandatory on return.
- The item should be disassambled for the return.
- To be eligible for a return, your item must be in the same condition that you received it.
- Contact us after delivery.

Please pay special attention to the spelling of the details of the order. I am not responsible for errors in the order details provided by the buyer, such as spelling errors or incorrectly mentioned addresses.
Shipping and packaging costs are not refundable unless it is due to our mistake.
Shipping costs are not refundable for refused or undeliverable packages.
In case the items are in a good state but you still want to return or exchange them, the buyer is responsible for the direct and return shipping costs.
If you return the parcel, a refund will be made only after confirmation that items were received by postal service. In case of an exchange of goods, I will send you a replacement just after you return the parcel to the postal service.